Welcome to DigitixMD LLC (DigitixMD DME). By accessing or using our website, services, or purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Company Overview

DigitixMD LLC is a Durable Medical Equipment (DME) provider offering medical supplies, equipment, and related services. We provide products either through direct purchase, insurance billing, or Medicare/Medicaid reimbursement, in accordance with applicable federal and state regulations.

2. Eligibility

• You must be at least 18 years of age or have a parent/guardian’s consent to use our services.

• You confirm that the information provided for eligibility, insurance verification, or order placement is true, accurate, and complete.

• Misrepresentation of personal, insurance, or medical information may result in denial of services and possible legal action.

3. Medical Disclaimer

• DigitixMD LLC is not a healthcare provider. We supply equipment and supplies based on prescriptions and insurance requirements.

• All products must be prescribed and used under the supervision of a licensed healthcare professional.

• The information provided on our website or by our staff is for general purposes only and should not be considered medical advice.

4. Insurance & Medicare

• We work with Medicare, Medicaid, and major private insurance providers to facilitate DME coverage.

• Submission of an eligibility check or order does not guarantee coverage or approval. Final decisions are made solely by the insurance provider.

• Patients are responsible for:

  • Any co-pays, deductibles, or amounts not covered by insurance.

  • Providing accurate and updated insurance details.

• DigitixMD LLC is not responsible for denied claims, delays in reimbursement, or changes in insurance policy terms.

5. Orders & Delivery

• Orders are processed only after eligibility and insurance verification are complete.

• Shipping times may vary depending on insurance approval, product availability, and location.

• DigitixMD LLC is not liable for delays caused by third-party carriers, insurance processes, or events beyond our control.

6. Returns & Exchanges

• Due to healthcare regulations, most DME products cannot be returned once delivered, unless defective or shipped in error.

• Any returns must comply with state and federal DME return policies.

• Patients must notify DigitixMD LLC within 7 days of receipt for defective or incorrect products.

7. Privacy & Data Security

• We respect your privacy and handle all personal, medical, and insurance information in compliance with HIPAA (Health Insurance Portability and Accountability Act).

• Data is used only for the purpose of insurance verification, product delivery, and patient communication.

• For more details, see our Privacy Policy.

8. Limitation of Liability

• DigitixMD LLC shall not be held responsible for:

  • Improper use of products.

  • Medical outcomes resulting from equipment use.

  • Insurance denials or non-coverage.

• Our maximum liability shall not exceed the purchase price of the product or service provided.

9. Indemnification

By using our services, you agree to indemnify and hold harmless DigitixMD LLC, its employees, and affiliates from any claims, damages, or liabilities arising out of misuse of products, misrepresentation of information, or violation of these Terms.

10. SMS Terms and Conditions

By providing your mobile phone number and opting in, you agree to receive text messages from Digitixmd LLC related to your orders, deliveries, appointment reminders, and other service-related updates.

Message frequency may vary depending on your interactions with the Company. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. To receive assistance, reply HELP or contact us at info@digitixmd.com.

Your consent to receive text messages is not a condition of purchase or service.

Digitixmd LLC does not share, sell, or disclose mobile numbers collected for SMS purposes to any third party or affiliate company for marketing or promotional use.

For information on how we collect, use, and protect your personal data, please review our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Pennsylvania and applicable U.S. federal laws. Any disputes shall be resolved in the courts of Pennsylvania.

12. Changes to Terms

DigitixMD LLC reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on our website with the “Last Updated” date.

13. Contact Information

For questions about these Terms & Conditions, please contact us:

DigitixMD LLC
3103 Philmont Ave, Ste 318
Huntingdon Valley, PA 19006
United States

Email: info@digitixmd.com
Phone: (329) 213-0291